Shipping and Return – Roaking Supplement Shop

Standard delivery

Standard delivery orders are shipped via ground service unless otherwise noted. Orders cannot be shipped to a P.O. Box.

Express Delivery

Express shipping is available at an additional cost. Please contact us for more information.

Return or Exchange

Home / Return Policy
Return Policy
Return and Refund Policy

Thanks for shopping at roaking.com If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Please mail it back at 2063 Hillside Ave, Livingston, NJ 07039, USA

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us at roaking@roaking.com